Frequently Asked Questions

Welcome to Shakti Aura.

We are committed to bringing thoughtfully selected Ayurvedic and herbal wellness products designed to support everyday wellness, vitality and self-care. Below are answers to some of the most common questions from our customers.

1. What is Shakti Aura?

Shakti Aura is a wellness brand focused on Ayurvedic and herbal products for everyday personal care, vitality and overall wellness.

Our products are selected with an emphasis on traditional herbal ingredients and convenient daily use.

2. Are Shakti Aura products Ayurvedic or herbal?

Our products are based on Ayurvedic and/or herbal formulations, depending on the individual product.

Please check the product description and packaging for the specific ingredients, formulation and usage instructions of the product you are purchasing.

3. Are your products safe to use?

Our products are made with ingredients selected for their intended wellness use. However, individual responses can vary.

If you are pregnant, breastfeeding, taking medication, have an existing medical condition, or have concerns about using a particular ingredient, we recommend consulting a qualified healthcare professional before use.

4. Who can use Shakti Aura products?

The suitable age and intended use may vary from product to product.

Please refer to the individual product page and packaging for age recommendations and usage instructions. Products intended for adults should not be used by children unless advised by a healthcare professional.

5. How should I use the product?

Every Shakti Aura product may have different directions for use.

Always follow the usage instructions mentioned on the product packaging or product page. Do not exceed the recommended quantity or frequency.

6. How long does it take to see results?

Results can vary from person to person depending on the product, consistency of use and individual factors.

Shakti Aura products are intended to support wellness and should be used consistently according to the recommended directions.

7. Can I use more than one Shakti Aura product together?

This depends on the products and their ingredients.

If you are planning to use multiple supplements or wellness products together, especially while taking medication, consult a qualified healthcare professional first.

8. Do your products contain chemicals or hormones?

The formulation varies by product. Please refer to the individual product's ingredient list and packaging for accurate information.

We recommend checking the complete ingredient information before purchasing if you have any specific ingredient preferences or sensitivities.

9. Where can I find the ingredients?

The key ingredients and product information are provided on the respective product page.

You can also check the product packaging for the complete information applicable to that product.

10. Do I need a prescription to purchase Shakti Aura products?

Prescription requirements, if any, depend on the individual product.

Please check the product page or contact our customer support team if you need clarification before placing an order.

11. Do you offer Cash on Delivery (COD)?

COD availability may depend on your location, product and courier service.

If COD is available for your order, the option will be displayed during checkout.

12. Do you offer free delivery?

Shipping availability and charges may vary depending on your order and delivery location.

The applicable shipping charge, if any, will be shown during checkout before you complete your purchase.

13. How long does delivery take?

Orders are generally processed after successful order confirmation.

Delivery time may vary depending on your location, courier availability, weather and other logistics conditions. You will receive available tracking information once your order has been shipped.

14. How can I track my order?

Once your order has been shipped, tracking details may be shared with you through the contact information provided at checkout.

You can use the tracking details to follow your shipment status.

15. Can I cancel my order?

Order cancellation depends on the processing and shipping status of your order.

If you wish to cancel an order, please contact our customer support team as soon as possible with your order details.

16. Can I change my delivery address after placing an order?

Please contact our customer support team immediately if you need to change your delivery address.

Address changes may not be possible once the order has been processed or handed over to the shipping partner.

17. What if I receive a damaged or incorrect product?

If you receive a damaged, defective or incorrect product, please contact our support team as soon as possible.

Keep the product, packaging and shipping label safely until the issue is resolved. Photographs or videos may be requested to verify the issue.

18. Do you accept returns or provide refunds?

Returns, replacements and refunds are subject to the terms mentioned in our Return & Refund Policy.

Please review the policy before placing an order.

19. How should I store my Shakti Aura products?

Store products according to the instructions provided on the packaging.

As a general precaution, keep products in a cool, dry place away from direct sunlight and moisture and keep them out of reach of children.

20. Can I use a product if I have a medical condition?

If you have an existing medical condition, are taking prescription medication, or have any health-related concerns, please consult a qualified healthcare professional before using any wellness or herbal product.

21. Are Shakti Aura products intended to treat diseases?

Shakti Aura wellness products are intended to support general wellness and are not a substitute for professional medical diagnosis or treatment.

Individual results may vary.

22. How can I contact Shakti Aura?

For questions regarding products, orders, delivery or other assistance, please contact our customer support team through the contact information provided on our website.

We will be happy to assist you.

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Important Information

The information provided on this website is intended for general product and wellness information only. Product results may vary from person to person.

Please read the product label, ingredients and usage instructions carefully before use. If you have any medical concerns or are taking medication, consult a qualified healthcare professional before using any wellness product.

Shakti Aura — Inspired by Traditional Wellness, Made for Everyday Life.